Intercept Youth Services
  • Richmond, VA, USA
  • Salary
  • Full Time


  • Bachelor's Degree or MBA in business or related field
  • 3-5 years' experience in business analysis or related field
  • Experience in the Behavioral Health Industry preferred
  • Experience with requirements elicitation tools and techniques
  • Exceptional analytical and conceptual thinking skills
  • Ability to work closely with stakeholders to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Experience creating detailed reports and giving presentations
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Competency with Microsoft Project a plus
  • Excellent planning, organizational, and time management skills
  • Experience leading and developing project teams
  • A history of leading and supporting successful projects

Business Analyst

  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Leading periodic reviews of business processes and developing improvement strategies.
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
  • Conducting meetings and presentations to share ideas and findings.
  • Performing requirements analysis.
  • Documenting and communicating the results of your efforts.
  • Effectively communicating your insights and recommendations to cross-functional team members and management.
  • Gathering critical information from meetings with various stakeholders and producing useful summaries.
  • Working closely with clients, technicians, and managerial staff.
  • Working closely with third-party solution providers
  • Ensuring solutions meet business needs and requirements.
  • Performing user acceptance testing.
  • Managing projects, developing project plans, and monitoring performance.
  • Updating, implementing and maintaining procedures.
  • Prioritizing initiatives based on business needs and requirements.
  • Serving as a liaison between stakeholders and users.
  • Managing competing resources and priorities.
  • Monitoring deliverables and ensuring timely completion of projects.
Intercept Youth Services
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