Intercept Youth Services
  • Richmond, VA, USA
  • Full Time

Intercept's A/R Collection Specialist provides support to the accounting team in all aspects of billing and collections for Mental and Behavorial Health services provided by the company.

EDUCATION AND/OR EXPERIENCE

At minimum 2-3 years of accounts receivable experience in medical billing.  Strong preference given to individuals with proven history of collections, familiarity with relevant computer applications, including intermediate Excel experience, payer portals, ERA's, 835 files, 270/271 files.

MEDICAID ACCOUNTS

Follow up on all denied claims or partial payments until resolution using AR reporting for identification.

Communication for account resolution to include phone calls, payer portals, billing software or any other resources available in the billing department.

Daily:  Check the status of all claim actions or resubmissions for account resolution using a task reminder in Outlook or any collection module available.

Weekly: Documentation to the Billing Manager of the Claim projects implemented or completed.

AGENCY ACCOUNTS

Follow up on all denied invoices or partial payments until resolution using AR reporting for identification. Communication for account resolution to include phone calls to the agency.

Daily: Check the status of outstanding invoices over 90 days for account resolution using a task reminder in Outlook or any collection module available.

Weekly:  Documentation to the Billing Manager of all accounts worked.

General Tasks & Duties

Assist the Billing Manager as needed to include helping with the billing of any programs on an as needed basis. Maintain confidentiality of all resident information, program information, and financial information. Effectively work aging A/R reports, reporting any trends or invoicing problems to the Billing Manager.  Maintain a working knowledge of all Billing and /or Collection policies implemented at Intercept. Additional duties as assigned by the Billing Manager. Job duties can be updated or changed based on the needs of the company.

Intercept Youth Services
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