Intercept Youth Services
  • Richmond, VA, USA
  • Full Time

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Residential Admissions Coordinator Full-Time/Exempt

Summary: The Residential Admissions Coordinator is responsible for coordinating client admissions, accepting referrals, coordinating departmental referral response, and ensuring customer service satisfaction. The Residential Admissions Coordinator will also be responsible for case management, client support team communication (including case managers and placing agencies), applicant transportation, referral agency data basing and program marketing support.

Education: A minimum of a Master's Degree in a Human Services field from an accredited college or university.

Experience: 2 years' experience working in the human services field. A minimum of at least one year clinical experience providing direct services to children, adolescents and/or adults with a mental health diagnosis. LMHP certification preferred.

Essential duties include the following. Other duties may be assigned as needed.

ADMISSIONS- Coordinate with the Residential Admissions Manager on assessing referrals for services eligibility, determining funding, assigning assessments, submitting information on Intercept/DMAS electronic systems, and assigning/scheduling cases. Coordinate closely with other staff and community service providers through case management to ensure the appropriateness of treatment modalities and services being provided. Serve as liaison to referral sources and parents regarding progress and needs. Coordinate and facilitate all pre-placement interviews and site visits. Generate and distribute acceptance and denial letters to referral sources. Maintain high quality clinical documentation in all case work, complete in a timely manner and consistent with program policies and licensure requirements. Promote professionalism and customer service satisfaction at all times to ensure that referring agencies and associated customers are educated on Residential Services and Intercept's continuum of services. Provide and/or participate in initial & ongoing staff training and/or seminar presentations as requested.

CLINICAL SERVICES- Perform clinical assessments of clients during pre-admission interview. Diagnose clients utilizing the DSM V with clinical consultation of the Director of Residential Services. Develop clinical treatment goals and plan for services needed to address clinical needs. Utilize professional ethics and standards of practice when interacting with clients and community service providers. Develop a therapeutic relationship with clients that will encourage response to treatment interventions. Develop and implement plans for admission including mobilization of resources Maintain high quality clinical documentation of all case work, completed in a timely manner and consistent with outlined program policies and licensure requirements.

CERTIFICATES, LICENSES, REGISTRATIONS- Valid driving record, safe automobile, current and sufficient auto insurance. Successful completion of background screening. Licensed Clinical Social Workers (LCSW) and Licensed Professional Counselors (LPC) that can provide clinical supervision must be able to supervise up to two employees towards their license.

Intercept Youth Services
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